The Design Appointment


design appointment

What Is a Design Appointment?

A design appointment is a meeting at the sales center where you will meet with our onsite agent who will help you to choose the unique list for your home’s items: like paint, flooring, backsplash, etc.  

To try to make this as stress-free and easy for our homebuyers, you will have a wide variety of custom designed decorator packages to choose from for each community.

See below for a complete list of items typically picked at a design appointment.

Who Will Need a Design Appointment?

If you purchased a Chafin home that is a Pre-sale or just started the build process, then you will probably have a Design Appointment.

About Our Design Team

We have a full time in house design team headed up by Maggie Gilstrap. Maggie is an experienced, highly qualified University of Georgia graduate with a 4 year degree in Interior Decorating. She and her staff do all of the interior decorating of the model homes as well as create the custom decorator packages. With over 500 homes to design and build each year, she and her team are constantly learning and trying new things. This gives our homebuyers the advantage of knowing they are in good hands.

They are always researching the latest and greatest in design options, trends, and colors all to make it much easier for our home buyers to choose all their home’s colors.

Our Design Team is based out of our main office and works in a large room built just for them to create the custom decorator packages. Design appointments are at held at the sales office in the community your home is in.  At the community’s design room you will find the options that are customized just for your community – see the photo below.

design appointment room

What Happens At a Design Appointment?

You will choose your exterior and interior package from The Decorator Collections. Each model home has a room converted into a Decorator Room (see photo above). These packages are custom designed by our decorating team to make it an easy, stress-free process when making choices for your home. Each Chafin community has floor plans and unique choices available that will vary within every community.

TIP: We recommend you walk through several under construction homes in your community prior to your appointment to get a feel for what you like and dislike. Take notes as to what home has the feature you liked.


 #1: Meet with the On-site Agent at the Model Home in the Design Room
    • First, your onsite agent will give you an overview of the design process, introduce a decorator schedule, and show you all the available options for that particular Chafin community and specific floor plan
    • There will be sample boards of each products we offer: Flooring, Backsplashes, Brick, Cabinets
    • You will select from interior and exterior packages that our design team has curated
#2: Choose Exterior Options
    • This will depend on the stage of your own home build timeline, so this is not always possible for you to choose
    • If you have a PAINTED BRICK elevation, your exterior colors may already be set, please ask the onsite agent you are working with
    • Usually this includes features like: paint colors, shutter colors, brick & mortar choices or other home exterior related options like gutter colors, but each community has a unique list of choices that your onsite agent will guide you through  
    • Most communities have 10 to 30 different exterior options to choose from 
    • You DO have to be mindful of homes near you, because you do want your home to be unique, so you will have to choose an exterior package not the same as your neighbors


#3: Choose Interior Options
    • This will depend on the stage of your home build timeline as well, so what options you can choose will be unique to your home’s build stage
    • All options vary and are unique to the specific Chafin Community and floor plan
    • In most communities there are two interior paint colors to choose from
    • The interior packages usually includes features like: granite choices, cabinetry, interior paint, backsplash, flooring or cabinet hardware
#4: Finalize and Sign Your Decorator Schedule
    • Now you have decided on any and all options for your new home
    • Your agent will complete the design form for you to sign
    • Next, your decorator schedule will be sent to our design department for approval. As soon it is approved it will be sent out to the superintendent
#5: Construction Progress Begins
    • Now that your decorator schedule is approved by you and the decorator, it will be put into the superintendent’s hand
    • You just sit back and watch your home being built!  It is always fun to watch it all come together
    • Finally, as your home gets close to your closing date, the home will get final touches and cleaned

About to Attend YOUR Design Appointment?  You may find these printable lists useful:


Each community and home is unique, so in an effort to keep it more concise below you will find a more general timeline. If your home has already had certain selections already purchased that cannot be changed, even if they are not installed in your home yet, please ask your onsite agent for your list.