Who To Call After The Closing

Congratulations on closing your new home! At Chafin Communities, we understand that moving into a new house is both exciting and overwhelming. As you settle in, questions or concerns about your home may arise. Rest assured, our team is here to assist you every step of the way.

Warranty Questions

If you have questions about your home’s warranty, the first point of contact is our Warranty Department. They can help clarify what’s covered and walk you through the process for addressing any issues that may fall under the warranty guidelines. Be sure to familiarize yourself with the details provided at closing to understand the scope and duration of your warranty coverage.

Service Requests

In case you encounter any problems with your home, such as issues with appliances, plumbing, or electrical systems, reach out to the Service Team. They are here to help resolve any functional problems and ensure your home continues to operate smoothly.

Home Maintenance Guidance

Owning a home requires regular upkeep, and we know that sometimes homeowners need a little guidance. For tips on maintaining your home, from seasonal tasks to preventative care, our Customer Support Team is available to provide helpful resources and advice. Following proper maintenance routines will help you preserve the quality of your home for years to come.

General Inquiries

For general questions about your new community, local amenities, or neighborhood information, our Online Representatives (470-269-3829) are a great resource. You can also reach out to our Onsite Agents for your community too. They can answer questions about everything from trash pickup to homeowner association rules. Here are: Ways to contact us.

At Chafin Communities, we are committed to making your homeownership experience as seamless as possible. Don’t hesitate to reach out—we’re here to help!